Effective Date: [INSERT DATE] | Last Updated: [INSERT DATE]
Bayline Surface Group ("we," "us," "our," or the "Service") is a lead-matching service operated by Bayline Surface Group LLC, a [Florida limited liability company / sole proprietorship], with its principal place of business in Bay County, Florida.
We are not a contractor. We do not perform pressure washing, cleaning, or any home improvement work. We connect homeowners ("Consumers") with independent third-party contractors ("Pros" or "Service Providers") who provide such services. All work is performed solely by the Pros, and any contract for services is between the Consumer and the Pro, not Bayline Surface Group.
You must be at least 18 years old and a legal resident of the United States to use this Service. By using the Service, you represent and warrant that you meet these requirements and have the legal authority to enter into these Terms.
We do not guarantee that you will be matched with a Pro, that any Pro will respond, or that any Pro will perform work to your satisfaction. Pro availability varies by location, season, and demand.
Use of the Service is free for Consumers. We earn revenue from Pros who pay to participate in our network. We do not charge Consumers for matching, referral, or use of this website.
We attempt to verify basic information about Pros in our network, including:
However, we cannot guarantee the ongoing accuracy of this information, and we do not perform background checks, financial audits, criminal history reviews, or detailed inspections of work quality. You are solely responsible for verifying any Pro's credentials before hiring them and entering into any contract.
Any agreement for work, payment, scheduling, refunds, warranties, or damages is solely between you and the Pro. We are not a party to that contract. We do not collect payment for work performed by Pros. We do not mediate disputes between Consumers and Pros, though we may, at our sole discretion, attempt to facilitate resolution as a courtesy.
You understand that:
Florida-specific notice: This consent satisfies the Florida Telephone Solicitation Act (Fla. Stat. § 501.059) for communications from Bayline Surface Group and the specific Pro(s) we match you with. We do not sell your information to unrelated third parties, and your consent does not authorize communications from any business other than those identified in our Privacy Policy.
You agree not to:
All content on this website — including text, graphics, logos, code, and design — is owned by Bayline Surface Group or its licensors and is protected by U.S. copyright and trademark law. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
WE DO NOT WARRANT THAT:
(a) Bayline Surface Group shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, property damage, personal injury, or business interruption, arising out of or relating to the Service, regardless of the legal theory.
(b) Our total cumulative liability for any claim arising out of or relating to the Service shall not exceed One Hundred Dollars ($100.00 USD) or the amount you paid us in the preceding twelve (12) months, whichever is greater. As we provide the Service free to Consumers, in most cases this cap is $100.
(c) We are not liable for the acts, omissions, work product, negligence, willful misconduct, or breach of contract of any Pro. Any claim arising from a Pro's work or behavior must be brought against the Pro directly.
(d) Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Bayline Surface Group, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from:
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We may modify these Terms at any time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
We may terminate or suspend your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections of these Terms that by their nature should survive termination (including limitations of liability, indemnification, and dispute resolution) will survive.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Bay County, Florida, in the English language. The arbitrator's decision shall be final and may be entered as a judgment in any court of competent jurisdiction.
YOU AND PANHANDLE PRO MATCH AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding.
Either party may bring an individual action in small claims court for disputes within the court's jurisdiction. Either party may seek injunctive relief in court to protect intellectual property rights.
You may opt out of the arbitration agreement by sending written notice to [PRIVACY EMAIL] within thirty (30) days of first accepting these Terms. Opting out does not affect any other portion of these Terms.
If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Bayline Surface Group regarding the Service and supersede any prior agreements.
Bayline Surface Group
Bayline Surface Group LLC
[MAILING ADDRESS]
Bay County, Florida
Email: [LEGAL EMAIL]
Phone: 850-800-4135